Privacy Policy
Last updated: July 25, 2026
True Health Match ("we," "us," or "our") operates this website as an independent marketing service that helps connect visitors with independent, licensed telehealth providers. We are not a pharmacy, clinic, or healthcare provider. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
1. Information We Collect
When you complete our eligibility quiz or contact us, we may collect:
- Contact information: first and last name, email address, mobile phone number
- Demographic information: state of residence, date of birth
- Health-related interest information you voluntarily provide: your stated health/wellness goal
- Technical information: IP address, browser type, device information, and pages visited, collected automatically via cookies and similar technologies
2. How We Use Your Information
- To match you with an independent, licensed telehealth provider network for an eligibility and medical evaluation
- To send you educational content and marketing communications by email and text message, as permitted by your consent and applicable law
- To operate, maintain, and improve this website and our services
- To comply with legal obligations and enforce our Terms of Service
3. How We Share Your Information
We do not sell your health information. We may share the information described above with:
- Independent, licensed telehealth providers and clinicians for the purpose of evaluating your eligibility for treatment
- Service providers who support our operations, such as customer relationship management (CRM), email, and SMS platforms (e.g., GoHighLevel)
- Affiliate networks or partners through which you were referred, solely to attribute and process your submission
- Regulators, law enforcement, or other parties where required by law or to protect rights, safety, or property
4. Your Choices and Rights
- You may unsubscribe from marketing emails at any time using the link in any email, or via our Unsubscribe page.
- You may opt out of text messages at any time by replying STOP to any message we send.
- If you are a California, Colorado, Connecticut, Virginia, or other applicable state resident, you may have additional rights to access, delete, or opt out of the sale/sharing of your personal information. See our Do Not Sell or Share My Personal Information page to submit a request.
5. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Children's Privacy
This website and its services are not directed to, and are not intended for use by, anyone under the age of 18. We do not knowingly collect personal information from minors.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.
8. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:
True Health Match LLC
42020 Village Center Plaza, Aldie VA 20105
support@truehealthmatch.com